| Please rate the service and appearance of our operation at your facility. |
| 1. Quality of food served by Metz & Associates |
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| 2. Variety of foods presented |
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| 3. Temperature of foods (hot foods consistently hot/cold consistently cold?) |
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| 4. Service quality for food delivery (i.e. counter persons, cashiers, wait staff) |
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| 5. Facility Design (efficient service, ease of ordering, line flow, etc.) |
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| 6. Facility Appearance (decor, signs, cleanliness) |
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| Please tell us if we're achieving these important service goals. |
| 1. Do you feel our menu at your facility reflects the tastes of our guests? |
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| 2. Have you been offered the opportunity to voice your opinion on our food quality or service? |
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| 3. Do you feel you have adequate access to our dining services manager to voice any complaints, compliments or suggestions? |
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| Please provide the following information: |
| Please list the facility where Metz & Associates, Ltd., serves you: |
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| Please offer your suggestions, comments or ideas on how we can improve service at your facility: |
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| This survey is confidential, but we would appreciate the opportunity to send our reply to you, should you so choose. If so, please fill out the following information: |
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